Our Values
The Novus Way embodies our core values of integrity, innovation, and collaboration. We prioritise sustainable practices and are dedicated to reducing our environmental impact through decarbonisation initiatives and energy-efficient solutions. Our client-centric approach ensures that we deliver tailored services that not only meet but exceed expectations.
Be Responsible
A responsible attitude is very much part of the Novus DNA. We should all make a positive contribution and help to improve people’s lives to achieve a long-term sustainable future.
- Protect the health, safety, and wellbeing of everyone we come into contact with
- Contribute to activity that is honest, accurate and with best intentions
- Enhance the lives of individuals within the communities in which we work
- Ensure all activity promotes a positive and sustainable environment
- Take decisions in the long-term interest of the business
Get it Right
Everybody should understand how their contribution plays a part in Novus’ success and take responsibility for their own performance – striving to achieve realistic solutions that are fit for purpose, aligned to best practice and support future development.
- Demonstrate a positive, can-do attitude
- Manage expectations to ensure that commitments are fulfilled
- Deliver results to budget and on time
- Plan and communicate effectively
- Take pride in all that you do
Nurture
In addition to our duty of care to each other, we have a real commitment to the value of developing people and building successful relationships. We believe that everybody should demonstrate a focus on personal and professional growth to drive success.
- Recognise and manage individual and team performance
- Create an environment for our people to develop and maximise potential
- Create long-term and sustainable relationships
- Inspire, empower and motivate individuals to make a difference
- Prepare individuals for future opportunities
Embrace Change
We operate in an ever-changing marketplace and to stay ahead of the competition we need to have a finger on the pulse, anticipate changes and have a relentless desire to respond quickly, so as to improve.
- Challenge current thinking and express your views, but respect decisions
- Continually look for ways to improve
- Understand that change is necessary for success and embrace it
- Demonstrate a proactive, forward thinking approach
- Embrace opportunity
Work Together
Working cooperatively and enthusiastically within a team, supporting and encouraging others and making a full personal contribution. Understanding that working together as one team gives us the strength to achieve greater success than each team member operating independently.
- Acknowledge the efforts and contributions of others
- Ensure everyone’s voice in your team is heard
- Seek opportunities to develop and promote cross-team working
- Encourage team members to take action, makes decisions and learn from their mistakes
- Reward and recognise those who make Novus great
Be Authentic
Being authentic is all about doing what you say you are going to do and being true to yourself. Authentic people are self-aware, focus on their own development and use past experiences to shape their actions. They stay grounded, build a support team, and practice their values and principles. Respect and loyalty are gained through authenticity.
- Act with respect and professionalism
- Understand the value of ownership and accountability
- Demonstrate a values-driven approach
- Ensure your actions are sincere to earn the trust of others
