Why use Novus Property Solutions for Reactive Maintenance?

Reactive maintenance from Novus Property Solutions is tried, tested, reliable and specifically designed to keep response times to a minimum.

We prioritise our working practices to deliver a ‘first time fix’.

Novus have a well established infrastructure that provides national coverage, facilitated by our network of regional offices throughout the UK.

These operational centres enable us to reach any location within minutes, delivering rapid reactive maintenance and emergency services for our customers.


Dedicated to Customer Care

At Novus, we have the capability to process reactive maintenance requests from your customer care team or directly from your end users, day or night.

Our dedicated and responsive helpdesks are based in Warrington and Bathgate and are available 24/7, 365 days a year.

Helpdesk operatives will carry out fault diagnosis, identify and dispatch suitably skilled technicians to carry out the reactive maintenance, and monitor orders through to completion.


Reactive Technology for Reactive Maintenance

Technology-enabled Novus colleagues receive details of work orders and update their status in real-time via tablet-based software.

Our IT systems can be integrated and interfaced with your own asset management software to provide instantaneous updates of Work Order status.

Novus benefit from preferential agreements with locally based suppliers to ensure unrestricted access to the products and materials required to carry out reactive maintenance works.

Make an Enquiry

    Are you interested in our reactive maintenance?
    Contact your local Novus office >>

    Our Sectors

    We know your industry – Novus Property Solutions delivers effective reactive maintenance solutions across a range of market sectors meeting the specific needs of each sector

    Care Homes

    Care Homes

    Colleges & Universities

    Colleges & Universities

    Commercial

    Commercial

    Historic Buildings

    Historic Buildings

    Hospitals

    Hospitals

    Hotel & Leisure

    Hotel & Leisure

    Local Council

    Local Council

    Schools & Academies

    Schools & Academies

    Social Housing

    Social Housing

    Student Accommodation

    Student Accommodation

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