Why use Novus Property Solutions for reactive maintenance jobs?
Reactive maintenance from Novus Property Solutions is tried, tested, reliable and specifically designed to keep response times to a minimum.
We prioritise our working practices to deliver a ‘first time fix’.
Novus have a well established infrastructure that provides national coverage, facilitated by our network of regional offices throughout the UK.
These operational centres enable us to reach any location within minutes, delivering rapid reactive maintenance.
Dedicated to customer care
At Novus, we have the capability to process reactive maintenance requests from your customer care team or directly from your end users, day or night.
Helpdesk operatives will carry out fault diagnosis, identify and dispatch suitably skilled technicians to carry out the reactive maintenance, and monitor orders through to completion.
Reactive technology for reactive maintenance
Technology-enabled Novus colleagues receive details of work orders and update their status in real-time via tablet-based software.
Our IT systems can be integrated and interfaced with your own asset management software to provide instantaneous updates of Work Order status.
Novus benefit from preferential agreements with locally based suppliers to ensure unrestricted access to the products and materials required to carry out reactive maintenance works.
Creating safe working environments in a pandemic
We are adapting to a new way of working, ensuring the safety of our colleagues, clients, and customers.
Click to Read about our latest safe working measures or watch our latest video below:
We know your industry – Novus Property Solutions delivers effective maintenance solutions across a range of market sectors meeting the specific needs of each sector