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Reactive Maintenance

Reactive Maintenance

Why use Novus Property Solutions for emergency maintenance jobs?

Speedy service: Speed and efficiency are key to providing effective reactive maintenance services - and this is where Novus Property Solutions really excels.

UK-wide presence with local bases: Because we’ve got a nationwide network of regional offices, we’re able to deploy multi-skilled operatives to your location quickly. This versatility helps us to minimise your costs, as there won’t be any need for repeat visits to the same callout. We always try to get the job done there and then.

Accountability: We use ‘Impact’ - an industry-leading package that allows us to monitor, report on and continuously improve our performance.

Transparency: All of the information mentioned above can be made available to you via a secure web portal.

Scalability: It doesn’t matter if you’ve got a minor problem or a major emergency on your hands. We’ll respond as quickly as possible in the same professional manner.

Value for money: All of our emergency maintenance services are competitively priced.

Bespoke service tailored to suit your needs: We operate a 24/7 in-house call centre that logs and schedules work at the most convenient times for you.

Professional accreditations: Our accreditations include Safe Contractor, CHAS and Gas Safe and our NICEIC operatives carry Construction Skills Certification Scheme (CSCS) cards.

Accidents happen and damage can be caused to your premises at any time – that’s why it’s so beneficial to partner with Novus, as you’ll have peace of mind that we’re always on hand to offer speedy assistance.