Privacy Policy

Novus Property Solutions of Five Towns House, Hillside, Festival Way, Stoke-on-Trent, ST1 5SH is committed to preserving the privacy of all visitors to the website. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By registering on this site, you consent to the collection and use of your information under the terms of this policy.

Visitors to our websites

We are committed to protecting your privacy and to respecting the personal data you supply to us. You may submit the following personal information to us through data entry fields on the website:

  • Your name, job title, company, e-mail address and telephone number when completing an enquiry form;
  • Your name, job title, company, address, e-mail address and telephone number when completing a feedback form;
  • Your CV if you submit this via the Website; and
  • Your e-mail address when signing up for updates.

If at any time you wish us to stop contacting you, then contact Jessica Hand at jessica.hand@novussolutions.co.uk

We do not capture personal information without your knowledge or permission. If you choose to provide us with your personal details at any time, this information will be held by us on a secure server in the UK. We agree to keep and process all your personal data in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other applicable privacy laws.

We may collect, store and use your personal information listed above for the following purposes:

  • To respond to your queries and provide you with services that you request;
  • There you have given us your consent, to contact you (including by SMS and e-mail) with products and services which we think may interest you;
  • There you have provided us with an e-mail address, to send you updates on Seddon Group Limited and our subsidiaries;
  • There you have sent us your CV, in connection with recruitment within the Company; and
  • There you have given us your consent, to disclose your personal information to carefully chosen third parties so that they may contact you (including by SMS and email) with products and services which they think may interest you.

We may share your personal information with affiliated companies, as well as with our trusted partners to provide you with the best service. We will not disclose, sell or rent your personal information to any other third party unless you have consented to this. If you do consent but later change your mind, you may contact us and we will cease any such activity.

However, if a third party acquires all (or substantially all) of our business and/or assets, we may disclose your personal information to that third party in connection with the acquisition. We may also disclose the personal information you provide us with to third parties in order to comply with any legal obligation or any order of a law enforcement authority. We may use the information you provide to assist us with database profiling. This is aimed at improving the quality of this web service and the content we produce for you.

If you have any questions or requests about the Privacy and Data Protection section of these Terms, please contact the Company Secretary by writing to us at Novus Property Solutions, Five Towns House, Hillside, Festival Way, Stoke-on-Trent, ST1 5SH.

Terms of Use

Welcome to Novus’ website.

By continuing to browse and use this website you are accept our privacy policy, and agree to comply with, and be bound by these terms and conditions of website use.

We may revise our terms and conditions of use at any time by amending this page.

If you have any questions, please give us a call on +44 (0) 172 598 000 or email communications@novussolutions.co.uk www.Novussolutions.co.uk is a site operated by Novus Property Solutions Limited ("we"/"our"/"us") which is a limited company registered in England and Wales under company number 02403551. Our registered office is Five Towns House, Hillside, Festival Park, Stoke on Trent, Staffordshire, ST1 5SH. The term "you" or “your” refers to the user or viewer of our website.

The use of our website is subject to the following terms of use:

  • The content of our website is for your general information only. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
  • We are under no obligation to update our site but may at our discretion change the content from time to time without notice.
  • We do not guarantee that our site, or any content on it, will be free from errors or omissions, or provide any warranty as to timeliness, performance, completeness or suitability of the information and materials found or offered on our website for any particular purpose.
  • We do not guarantee that our site, or any of its content, will always be available or be uninterrupted.
  • We expressly exclude liability for any loss or damage arising under or in connection with your use of, or inability to use, or reliance on any content displayed on our site.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any services or information available through this website meet your specific requirements.
  • We do not guarantee that our site will be secure or free from bugs or viruses. You should use your own virus protection software.
  • We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, programs, or data due to your use of our site or any website linked to it.
  • Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
  • Our website contains material which is owned by or licensed to us and all such rights are reserved. This material includes, but is not limited to, the design, layout, look, appearance and graphics.
  • This website and its content is copyright of Novus Property Solutions Limited. All rights reserved.
  • Any reproduction of the content of our site is prohibited except in accordance with the following points:
    • You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
    • You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
    • Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
    • You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
    • If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option (and without prejudice to any other remedies which may be available), return or destroy any copies of the materials you have made.
  • You may not create a link to this website from another website or document without our prior written consent.
  • All trademarks reproduced in our website, which are not the property of, or licensed to us, are acknowledged on our website.
  • Unauthorised use of our website or any of its content may give rise to a claim for damages and/or be a criminal offence.
  • From time to time our website may also include links to other third party websites. These links are provided for your convenience to provide further information and do not signify that we endorse the website(s). We accept no responsibility for the content of the linked website(s).
  • Your use of our website and any dispute arising out of such use of our website is subject to the laws of England and Wales and the courts of England and Wales will have non-exclusive jurisdiction.

Cookies

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at: www.allaboutcookies.org

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide.

A list of the cookies used on this website is set out below. By using our website, you agree that we can place these cookies on your device.

Cookie Name Purpose Category
First Party Novus PHPSESSID session ID, tracks log in and site traversal 1: necessary (security)
Third Party Google _utma Anonymous Page Statistics 2: performance
Third Party Google _utmb Anonymous Page Statistics 2: performance
Third Party Google _utmc Anonymous Page Statistics 2: performance
Third Party Google _utmz Anonymous Page Statistics 2: performance
First Party Novus novuspopup Stops marketing survey requests 3: functionality
Third Party Facebook Various Various Various
Third Party YouTube Various Various Various
Third Party Twitter Various Various Various
Third Party Google (Maps) Various Various Various

Cookies set by other third-party sites

We sometimes embed photos and video content from websites such as YouTube and Flickr or streams and buttons from Twitter and Facebook. As a result, when you visit a page with content embedded from these sites, you may be presented with cookies from these websites. Novus does not control the dissemination of these cookies. You should check the relevant third-party website for more information about these:

Facebook: https://www.facebook.com/about/privacy

Twitter: https://twitter.com/privacy

YouTube: https://www.google.co.uk/intl/en/policies/privacy

General Data Protection Regulation

Your rights

You have the right to:

  • Ask us to provide you with copies of personal information that we hold about you at any time, subject to a fee specified by law (currently £10);
  • Ask us to update and correct any out-of-date or incorrect personal information that we hold about you free of charge; and
  • Opt-out of any marketing communication that we (or any third party to whom we have disclosed your personal information with your consent) may send you.

If you wish to exercise any of the above rights, please write to us at the address specified below.

Contact

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to:

Company Secretary
Novus Property Solutions Ltd.
Five Towns House
Hillside
Festival Way
Stoke-on-Trent
ST1 5SH