Building Maintenance Measured Term Contract (MTC) – The University of Warwick

Novus is the sole contractor appointed under the University of Warwick’s Measured Term Framework. This long-term partnership supports the University’s Estates team in delivering high-quality maintenance and refurbishment projects across both its main and satellite campuses. Balancing urgent reactive works with planned maintenance and project delivery.

Scope:

The framework covers a wide range of planned and design-led works, including:

• Refurbishments: Classrooms, laboratories, and student accommodation.
• Infrastructure Works: Roofing, drainage, paving, and fire safety upgrades.
• Specialist Services: Mechanical and electrical works, asbestos management, and scaffolding access.
• Design Integration: Projects typically commence from RIBA Stage 2 or 3, with Novus providing early-stage value assessments at RFQ to support efficient procurement and cost certainty.

Successes:

• Streamlined project mobilisation through early design briefings and budget banding at RFQ stage.
• Co-located site teams and on-campus presence enables agile communication, seamless coordination and rapid issue resolution.
• Consistently high service delivery across a diverse and operationally active estate.

Challenges:

• Initial procurement delays were addressed through innovative process changes, improving overall framework efficiency.
• Managing multiple concurrent projects across a live campus environment required flexible planning and close coordination.
• Multiple stakeholders across departments added communication complexity, highlighting the need for clear channels to streamline decisions.