Our Commitment To Safe Working Practices

  09 JUNE, 2020
safe working in a covid-19 pandemic

Novus are working hard to create safe working environments. To mark our commitment to covid-19 safety, we have released a new safe working brochure and video.

Helping clients get back to work safely

Novus colleagues are adapting to a new way of working to ensure the safety of themselves, our clients, and customers.

We are dedicated to providing the same high level of service you have come to expect from Novus, whilst following the necessary precautions to protect everyone involved from the threat of coronavirus.

Our working practices and environments have been transformed and our colleagues are embracing the ‘new normal’. To provide you with some further reassurance, we would like to share our Covid-19 secure working practices with you.

For full details, click to download our "Creating safe working environments" brochure or watch our latest video:


Safely working in customers' homes

We understand that this is a difficult time for everyone and that you may have concerns about Novus Operatives being in your home, which is why we would like to take this opportunity to reassure you that the safety of you and our colleagues is and always will be, our top priority.

Safe Distancing

Where possible, operatives will maintain a social distance between themselves and others.


Where possible, operatives will travel to your home alone or in groups of two using their own transport or works vehicle.


Our operatives will regularly use anti-bacterial gel when working or changing tasks and clean down any surfaces they come into contact with.


Each operative will work with assigned tools, which (where possible) are not to be shared. If they do need to be shared, it is with one other operative only.


Before any work starts at your home, we will discuss with you how we will carry out the work and the measures we have in place to keep you and us safe.

affordable homes - house keyring


On Monday 6th July, the Housing Secretary Robert Jenrick announced that the Government will be extending the current Affordable Homes Programme until March 2023. Delays in the Construction Industry Construction on new homes to be built under the Government’s £9 billion scheme originally needed to be underway by March 2022. However, today’s announcement means that housing associations and councils have a year longer to begin building these homes. The extension applies to homes which are in contract to be delivered by the current scheme. The Government has made the move in light of unavoidable delays in the construction industry due to coronavirus, where the building of 53,000 new affordable homes has stalled, putting their eventual completion at risk. Providing Flexibility to Councils Mr. Jenrick said that this measure will give housing associations and councils more flexibility “to help them deliver affordable homes.” He added that “building the homes the country needs is central to the mission of this Government.” This latest announcement follows last week’s package of measures, including confirmation that the new £12 billion Affordable Homes Programme will support up to 180,000 new homes, including for shared ownership and social rent. The programme will lead to a further £38 billion in public and private investment in affordable housing. Full details can be seen on the Government website.


We use cookies to make our site work. A cookie is a small file that we put on your device. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and allows us to improve our site.
Necessary Cookies
Necessary cookies enable core functionality such as security, network management and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.
Analytical Cookies
Analytical Cookies help us to improve our website by collecting and reporting information about how visitors use our site. This helps us to improve the way our website works, for example by ensuring that users are easily finding what they are looking.
Read more about the individual cookies we use, their duration and how to recognise them in our Cookie Policy.