Novus Streamlines Services to Match Five-Year Growth Plan
Novus has launched its streamlined market offering, which sees the company define its existing workstreams into three dedicated services: Maintain, Assure and Projects.
The three services are part of a reprioritising and repositioning of the company, spearheaded by recently appointed CEO Steve Davies, who joined the company in July 2021.
These newly defined services will be key to achieving the company’s long-term growth ambitions and will allow Novus to shift to a partnership-based approach across all services, helping to increase its client base while maintaining excellent levels of delivery.
Underpinning all Novus’ activities, it remains focussed on bringing a personal touch to each interaction and taking pride in each project – a strong legacy which is firmly embedded in its commitment to being a national business built on family values.
The Novus Way
The company’s attention is on continually providing an outstanding experience for both clients and customers alike, whilst delivering value-driven and quality-centred projects.
Novus has implemented its streamlined service offerings in response to market feedback, with the company developing its existing teams in line with its ambitious plans to expand the business.
Alongside its growth targets over the next five years, the contractor continues to grow through operating in ‘The Novus Way’: a set of core company values which act as guiding principles for how colleagues can create a supportive, inclusive and efficient working environment.
Maintain, Assure, Projects
Under the new system, the Maintain service will focus on the company’s core activity of property maintenance and refurbishment, primarily within the housing sector.
The Assure service brings together capabilities across a range of compliance areas and will provide a full spectrum offering across all areas of passive fire protection, electrical and gas testing – including remedial works.
The Projects service will consolidate the company’s new build and refurbishment offerings, working with clients within the leisure, retail, education, healthcare and housing sectors throughout the Midlands and North West.
Commenting on the new market offering, CEO Steve Davies said:
“The maintenance and construction markets are rapidly evolving, and we recognise that now is the perfect opportunity to better align our operations with market demands. By streamlining our services and offering dedicated delivery teams, we will be able to grow our client base through a longer-term and partnership-based approach while also retaining our existing clients by continuing to provide the excellent levels of customer service we’re known for.
“To achieve our five-year growth plan, we need to remain at the forefront of our industry, and the streamlining of our services is the first step towards our ultimate goal of becoming the leading contractor of choice in our industry.”
Novus’ Northern Success Continues with Leeds City Council Maintenance Contract
We have continued our success story in the north of England, having been awarded a significant contract to deliver essential maintenance works to social housing properties owned by Leeds City Council.