Novus joins forces with Staffordshire Housing Group

  09 MAY, 2016
Novus joins forces with Staffordshire Housing Group

We're pleased to announce that we've agreed a three-year contract to deliver vital repairs and refurbishments to properties managed by Staffordshire Housing Group.

We will provide responsive repairs to over 2,600 Staffordshire Housing Group properties and we'll be assigning 115 staff to the project to ensure all repairs can be delivered promptly.

The £1 million contract will also deliver void repairs when tenants vacate properties in order to bring properties up to the very best possible standard so that they can be let out to new occupants.

Mark Wilkinson, Staffordshire Housing’s property services manager, said: “We are delighted to appoint Novus as our responsive repairs contractor. They have a reputation of delivering customer focused services and we’re really looking forward to using their knowledge and skills to improve the service we provide to our customers.

“We are proud to be supporting local business within the North Staffordshire area.”

Matt Rolnik, operations manager at Novus, said: “We go the extra mile to make sure that the job gets done to the highest standard, and that residents feel safe and comfortable when any repairs are taking place in a live environment.

“During the course of this project, we will be running coffee mornings for residents, and giving them the chance to meet with Novus operatives and ask any questions they might have about the work being done.

“In this way, we ensure that lines of communication are kept open and the work is carried out in a spirit of cooperation, with maximum consideration for the health, safety, and comfort of residents.”

SEARCH
RECENT NEWS
sign for horton lodge school

NOVUS AND DULUX DONATE MATERIALS TO A LOCAL SPECIAL SCHOOL

Novus were already working on a building refurbishment contract at Horton Lodge Special School in Rudyard, where 3 respite overnight bedrooms were in need of redecoration. Novus and supply partner Dulux were happy to donate materials to the cause.  Horton Lodge Community Special School Situated in the picturesque lakeside village of Rudyard in Staffordshire, lies Horton Lodge School. As a special school, it aims to "provide high-quality teaching and learning where children are challenged and every individual is valued." The school caters for children aged from 2 to 11 years with physical disabilities, with many of the pupils experiencing additional learning difficulties, complex communication needs, and visual and / or hearing impairments. As the Stoke Sentinel reported in September, Horton Lodge was one of five Staffordshire schools that stood to lose funding for children’s overnight stays from this term before the funding cuts were ultimately put on hold. The refurbishment contract Horton Lodge has a residential provision known as "Kiplings" so named due to its proximity to Lake Rudyard. Kiplings is designed and managed to provide a homely environment for the school's children and young people.  The provision is designed to help build independent living skills as children learn to feed and bathe themselves, read to each other, and take part in creative activities. As part of the works, 3 bedrooms within Kiplings were in desperate need of refurbishment and redecoration, as the windows tended to leak into the rooms causing damp damage to the flooring and skirting. Novus were awarded the contract to carry out the refurbishments on the school, these works included: Refitting windows and doors to bedrooms Replacing the carpets Roof repairs Boiler replacement Shower refurbishments When complete, the refurbishments were described as a "real boost" to the school by the Headteacher. Donation of materials At the time, Horton Lodge were asking for donations of paint and curtains to redecorate their bedrooms in time for the return of the children after the summer break. Novus sourced the curtains and window tracks from a local Staffordshire supplier and donated them for use in the bedrooms. Supply partners Dulux also kindly donated the paint required to redecorate the bedrooms, which equated to over 65 litres free of charge. The school caretaker then decorated the bedrooms himself. Chris Lear, Senior Quantity Surveyor at Novus Property Solutions said: "It was our pleasure to donate these materials to Horton Lodge, the work they do with young people here is inspirational and we hope the children enjoy their new bedrooms."

INFORMATION ABOUT HOW WE USE COOKIES

We use cookies to make our site work. A cookie is a small file that we put on your device. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and allows us to improve our site.
OUR COOKIES
Necessary Cookies
Necessary cookies enable core functionality such as security, network management and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.
Analytical Cookies
Analytical Cookies help us to improve our website by collecting and reporting information about how visitors use our site. This helps us to improve the way our website works, for example by ensuring that users are easily finding what they are looking.
Read more about the individual cookies we use, their duration and how to recognise them in our Cookie Policy.