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Novus continues its journey to success
Our team in the North West is preparing for a busy winter season, ensuring Transport for Greater Manchester’s (TFGM) bus stations, bus stops and shelters continue to offer excellent service for members of the public.
 
With the forthcoming winter season often comes heavy rain, strong winds and snow, but we are well prepared to deal with any challenges that the weather may present, so the general public can make uninterrupted journeys around Greater Manchester.
 
Our offices in Manchester, Warrington and Preston work to deliver a measured term contract with TFGM, which sees operatives complete reactive and planned works across its 22 bus stations, 12,400 bus stops and 800 shelters.
 
Our work for TFGM also involves maintenance at the organisation’s office accommodation, industrial depot and bus turnarounds. The team works closely with station supervisors to deliver services, carrying out work safely and minimising interference with bus schedules.
 
We have been TFGM’s contractor of choice for the past five years, delivering high quality repairs and maintenance as part of the high value contract. We continue to achieve impressive key performance indicators (KPIs), with 99.2% of works completed within the agreed timescale.
 
Paul Fox, contracts manager, said: “We have a strong relationship with TFGM, which means we can deliver the best possible results by working in partnership with them. Our team takes pride in delivering the best service possible for the client, so that their customers remain mobile in the Greater Manchester area.”
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