Novus Celebrates its First Ever Covid Hero Awards

  30 June, 2021
Novus Celebrates its First Ever Covid Hero Awards

Like many companies, Novus had to rapidly adapt in order to find new ways of working when the pandemic struck in 2020 in order to continue to provide its property maintenance and repair services.

Novus Covid Heroes

And, like many companies, Novus was greatly impacted by the covid-19 pandemic.

However its ability to continue to operate relied on the diligence, grit, and positive attitudes of people at every level of the company.

The Covid Hero Awards, held in June 2021, were a celebration of those colleagues who had admirably stepped-up and made a significant contribution to Novus during this challenging time.

Covid Hero Awards

Our CEO Alan Nixon hosted the socially distanced awards from five towns house – Novus HQ in Stoke-On-Trent, presenting certificates and gift vouchers to the worthy 10 winners, who had been chosen by a panel of experts drawn from across the business.

Almost 100 people were nominated by their colleagues, with suggestions coming across the length and breadth of the country and at every level of the business.

Our Covid Heroes are:

  • Dan Machin – Systems Developer
  • Joanne Snutch – Credit Controller
  • Mark Tibbey – Operative
  • Matthew Stevenson – Site Supervisor
  • Donna Lunt – Payroll Supervisor
  • Florin Nistor – Senior Contracts Manager
  • Kim Leeson – Senior Systems Administrator
  • Wojciech Cembik – Labourer
  • Chris Murphy – Head of Operations
  • Ed Hawksey – Health and Safety Manager

Nomination Stories

Head of operations Chris Murphy was named a winner as he demonstrated exceptional leadership & management throughout the pandemic.

Chris actively visited sites throughout the pandemic and took a vested interest in all of his colleagues’ health and wellbeing.

Behind the scenes, systems developer Dan Machin was instrumental in helping all office-based colleagues make the shift to remote working.

Dan worked tirelessly throughout lockdown, doing whatever it took to keep the wheels turning.

Working long hours and taking on work from across the wider business, Dan was a massive asset to both his IT colleagues, and to Novus.

Ed Hawksey, health & safety manager was recognised as Ed helped to shape the company approach to managing Covid risk and coordinating their control measures throughout all areas of the business.

This included developing and communicating Covid inductions and new ways of working for both operations and offices, providing advice and support to all in addition to ensuring the coordination and delivery of personal and respiratory protective equipment across the whole business.

Head of People, Matt Pitt, said:

“As a business, we have a strong focus on celebrating our colleagues’ successes. Our Covid Hero Awards are a wonderful way to recognise the exceptional dedication that so many people at Novus have displayed throughout the challenges of the past year.”

Alan Nixon, Novus CEO, added:

“The pandemic has been an extremely challenging time for businesses across all industries. At Novus we have had to adapt our strategies across the board from our operatives working in private
homes, hospitals and construction sites to our support services shifting to remote working.

“These changes brought their own issues that, through the resilience and dedication of our team, we were able to overcome and continue to provide outstanding service to our clients. It’s wonderful to come together today and celebrate a selection of our colleagues who have gone above and beyond during these exceptional times and delivered on our values of doing business responsibly and valuing our customers.”



We’re proud to have successfully delivered £6.5 million of maintenance for housing association Bromford during the 2023/24 financial year, in a partnership spanning more than a decade.


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