Increasing efficiency with two new apps

  18 October, 2017
Increasing efficiency with two new apps

We’re reaping the benefits of rolling out two new bespoke mobile applications, designed and developed to deliver an even more efficient service for our clients.

We developed the two innovative, user-friendly apps, ‘Approbo’ and ‘CapturePoint’ in-house in order to streamline the process of dealing with snags on project completion and pre-work site surveying.

Both apps have now been rolled out to half of our 30 UK offices following a national training roadshow undertaken this summer. As a result, staff who regularly use both apps have noticed a reduction of paperwork duplication as well as increased client satisfaction scores.

Lee Hollins, our systems manager said: “There were existing applications available which met some of our requirements, but these lacked the exact functionality needed to integrate fully into the business. The apps have been deliberately designed to be user-friendly as we were mindful we didn’t want to add to the workload of our staff but make things easier and more efficient for them.

“We’re really pleased with the number of staff who have wholly embraced both apps and how much of a difference they are already making to day-to-day business operations. We’re now getting staff approaching us with ideas for new apps for other areas of the business as a result.”

Tablet-based site defects management application Approbo, enables contract managers to log snags quickly and easily, with the option to take and annotate photos for clarity. It also features a back office portal, allowing managers to monitor a project more closely. If there is an urgent issue the system will automatically notify project managers to ensure an immediate response is guaranteed.

As well as aiding the current snag process and making it more streamlined, we plans to use data captured by Approbo to develop our service for clients in the futre. Data provided would allow us to identify issues or snags which occur frequently, in order to deliver targeted training for site operatives and ultimately reduce the number of snags.

Our CapturePoint app, which also benefits from both a back office and tablet interface, has been developed to speed up the site surveying aspect of any large planned refurbishment project. Surveyors can automatically enter details of all works to be carried out on each area of a building and attribute costs using a preloaded schedule of rates. There’s also the option to take and attach photos.

Having developed both apps in-house means we have the flexibility to adapt and update them to meet new requirements as needed. Since Approbo was initially launched, we’ve created an add-on specifically for Fire Prevention works. This is designed to ensure all works completed, materials used and other contractors involved are recorded, providing clients with complete accountability and traceability.

Following the successful implementation of both apps, we’re now examining other areas of the business which could benefit from adopting a bespoke online or mobile app based system.

SEARCH
NOVUS NOW
RECENT POSTS
NOVUS TAKES HOME TWO TROPHIES AT THE ASFP AWARDS

NOVUS TAKES HOME TWO TROPHIES AT THE ASFP AWARDS

We’re thrilled to announce that we recently took home two trophies at the Association for Specialist Fire Protection (ASFP) Awards.

INFORMATION ABOUT HOW WE USE COOKIES

We use cookies to make our site work. A cookie is a small file that we put on your device. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and allows us to improve our site.
OUR COOKIES
Necessary Cookies
Necessary cookies enable core functionality such as security, network management and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.
Analytical Cookies
Analytical Cookies help us to improve our website by collecting and reporting information about how visitors use our site. This helps us to improve the way our website works, for example by ensuring that users are easily finding what they are looking.
Read more about the individual cookies we use, their duration and how to recognise them in our Cookie Policy.