Latest News

£16 million Bromford project secured

£16 MILLION BROMFORD PROJECT SECURED

  10 APRIL, 2019
We have secured three new refurbishment contracts with housing association Bromford totalling £16 million. The contracts include a £12 million programme of roofing upgrades across Bromford’s portfolio in the Midlands and South West, as the housing provider looks to provide the right home for every customer. We expect to refurbish more than 350 roofs-a-year under the five-year deal and will be completing works on a 200-home estate in Wolverhampton and supported housing schemes in Lichfield over the first twelve months. The project, which was awarded following a competitive tender process, is an extension of our six-year roofing contract with Bromford. The business has also been appointed to deliver a £2 million contract to upgrade the roofing at Bromford’s 90-home Waterloo estate in Gloucestershire, which will help the housing association to minimise future reactive maintenance costs. In a separate three-year agreement, we will be completing £2 million worth of fire-safety works in blocks of flats including sheltered accommodation. It includes fire door upgrades and projects to replace fire-stopping systems between storeys. Works are set to begin in January after Bromford finalises a comprehensive survey of fire systems across its estate. In addition to the roofing and fire safety works, we along with our supply chain are refreshing a local community centre in Gloucester as a pro-bono project. The wins build on our’ 10-year relationship with the housing association, which partnered with South West-based Merlin in July of last year before merging with Gloucestershire-based Severn Vale Housing in January. Its combined stock totals 44,000 homes and it has a planned development pipeline of £1.5bn for 14,000 new homes over the next decade. Lee Hartley, director at Novus, said: “Bromford is one of many long-standing relationships we have in the social housing sector. We provide local support through our network of offices but, as a national contractor, can provide scale to deliver projects quickly across multiple territories while ensuring the same high-quality standards. “We’re proud of our ability to retain major clients like Bromford for more than a decade. We’re quick to understand how these organisations work – their stock and what their customers expect – so that we can become an extension of their team. In addition, our commitment to volunteering and providing added value initiatives helps to transform lives beyond the improvement works to housing stock.” Russ Fowler, Bromford’s director of strategic asset management, said: “We have an excellent relationship with Novus and are pleased to be working in partnership with them as we look to make improvements to hundreds of existing homes as part of our aim to ensure that each customer can thrive by having a home that is safe, secure and warm.”
Novus passes tenant engagement accreditation with flying colours

NOVUS PASSES TENANT ENGAGEMENT ACCREDITATION WITH FLYING COLOURS

  03 APRIL, 2019
We’ve secured one of the UK’s leading certifications for public sector refurbishments as a result of our exceptional client liaison and customer relationship work. The Tpas accreditation recognises contractors who carry out planned and reactive maintenance works to local authorities and housing associations to the very highest standards. Tpas is England’s leading tenant engagement organisation, made up of local residents and landlord organisations managing a total of 2.2 million homes around the country. For more information about Tpas read here: https://www.tpas.org.uk/about-tpas The award is testament to the hard work of our staff who go above and beyond in their communities when it comes to delivering planned and reactive refurbishment projects, whether through picking up shopping for vulnerable residents or hosting skills workshops. We passed all six sections of the testing criteria. These include ensuring community engagement and customer care is strongly embedded within our team, taking an economically and socially-active approach to community investment and training our employees to be skilled and engaged when dealing with residents. The accreditation also includes driving success by listening and responding to client and resident concerns, gauging tenant satisfaction and acting upon the findings to improve our services. Tpas’ overall results concluded that we demonstrated the ability to uphold and deliver on the highest expectations for quality customer care and community engagement. Kevin Rhone, head of social value and customer service at Novus, said: “Delivering the highest standards possible in customer care is incredibly important to everyone at Novus, but we wanted something that rubberstamps our commitment. “The Tpas accreditation does that. By passing all the criteria set out by the organisation with flying colours, our staff have yet again shown they’re a cut above when it comes to engaging with our communities.”
£200,000 University of Leeds refurbishment project

£200,000 UNIVERSITY OF LEEDS REFURBISHMENT PROJECT

  01 APRIL, 2019
We have been appointed to deliver refurbishment works at a five-storey student accommodation building for the University of Leeds totalling £200,000. The Henry Price building is part of the university’s main campus and comprises 40 student flats. We will replace all 10 shared kitchens at the building including a strip-out of the interior, replacement of appliances and fit-out. The University of Leeds is ranked in the top 10 universities in the UK in the Guardian University Guide 2019. It is ranked third in the Times Higher Education Student Experience Survey. It has over 34,000 students and contributes £1.8bn annually to the UK economy. The six-week project is due to complete in September, before term begins. This is our first contract with the University of Leeds and follows its appointment to student accommodation refurbishments at Lancaster University and Teesside University. The business has secured and delivered over £10 million worth of refurbishment projects with new and existing clients in the higher education sector since the start of 2018. Nick Haigh, operations manager at Novus, said: “Offering a great student experience and high-quality accommodation is key to universities’ growth. “As is the case for many contracts in the sector, a key part of our successful bid for the University of Leeds contract was our proven experience delivering high-quality work to a tight timeframe.” Our Leeds office opened in January 2018 and its client roster in the region includes University of Leeds, Leeds Teaching Hospitals, and Sanctuary Housing.
£20,000 community centre refurbishment completed in Livingston

£20,000 COMMUNITY CENTRE REFURBISHMENT COMPLETED IN LIVINGSTON

  05 NOVEMBER, 2018
A newly-refurbished community hub in Livingston has reopened following the end of a £20,000 charity competition held by contractor Novus.   Refurbishment and Redecoration Works Works at the Riverside Community Wing, which is predominantly used by the West Lothian Youth Action Project, include replacing the kitchen, refurbishing its foyer and IT suite and a complete redecoration. It will offer training workshops, summer activities and music projects in the building, as well as mentoring to vulnerable youngsters and distributing surplus food to people in the community. The project has been completed in just two weeks by Novus’ workforce in Scotland in partnership with its suppliers, which include Howdens, Travis Perkins, Dulux and West Cross Carpets.   Novus Big Five Initiative The West Lothian Youth Action Project provides support and advice to young people aged between 10 and 21. It was chosen as part of Novus’ ‘Big Five’ initiative to mark its fifth birthday, where the firm has spent £20,000 each on individual projects across the UK.   Client Feedback Barbara Boertien, Community Engagement Officer at Almond Housing Assocation, who nominated the wing for the refurbishment, said: “The Riverside Community Wing has served Livingston for 50 years but needed a repair to help it continue to benefit the community in the future. “We’re really pleased with the finished project and grateful to everyone at Novus for their hard work.”   Charlie Cooley, strategic operations manager at Novus in Scotland, said: “The West Lothian Youth Action Project is a fantastic initiative that helps young people realise their full potential. It’s been a pleasure to transform the building into a place that will be used by the community for years to come.” Novus worked alongside its suppliers McMaster’s Electrical, West Cross Carpets, GPE Environmental, Dulux, Howdens, Travis Perkins, Howard Jessop Blinds, Aramark Defence Services and Parker Signs to deliver the project.
PRESS OFFICE
Sophie Seddon-Hall
Telephone: 07973 345873
Email: sophie.seddon@novussolutions.co.uk
SEARCH
NOVUS NOW