Working at Novus – Donna Mcmullon
Novus is a family business owned by the 4th generation of the Seddon family, although we are now a national contractor with over a £140 million turnover, the family values remain.
Here is our second colleague Donna Mcmullon, Personal Assistant to tell us why she loves working at Novus.
What is the greatest thing about working in Novus?
People, the internal culture makes the working environment a pleasure to be part of, there is a true sense of family values and coming to work is a pleasure.
What has been your greatest achievement?
There are a few, achieving my Business Degree many years ago when I first joined the company. Since then, it has been managing the Investors in Excellence certificate and more recently has been the development of my department and evolving with the company.
What has been your most challenging moment?
Presenting to the senior management team about 9 years ago! Although I have a good working relationship with the team, I found it a little daunting stood in front of a table of over 30 board members while delivering the IIE standard! Humour often helps me get through!
What is your most memorable story?
A memorable story was when we ran a customer care campaign to take 3 families to Lapland one Christmas. Terrie Brett and I took these families from 3 different housing associations, having no children of my own back then, it was like taking Ebenezer Scrooge himself!!! While I took care of the practical matters, Terrie entertained the families (and the entire plane) with renditions of Christmas carols over the intercom system!
The joy on their faces was a beautiful moment and I remember them all so clearly. Who would have thought that a company in our industry could deliver such a nice gesture to 3 lucky families!! Priceless!
What are you looking forward to in the future?
More of the same quite frankly! Let’s build this empire together, but let’s be happy in doing so
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