Working at Novus - Donna Mcmullon

  09 MAY, 2018      COMPANY UPDATES
Donna Mcmullon, Personal Assistant at Novus holding flowers with employee

Novus is a family business owned by the 4th generation of the Seddon family, although we are now a national contractor with over a £140 million turnover, the family values remain.

Here is our second colleague Donna Mcmullon, Personal Assistant to tell us why she loves working at Novus.
 
What is the greatest thing about working in Novus?

People, the internal culture makes the working environment a pleasure to be part of, there is a true sense of family values and coming to work is a pleasure.
 
What has been your greatest achievement?

There are a few, achieving my Business Degree many years ago when I first joined the company. Since then, it has been managing the Investors in Excellence certificate and more recently has been the development of my department and evolving with the company.
 
What has been your most challenging moment?

Presenting to the senior management team about 9 years ago! Although I have a good working relationship with the team, I found it a little daunting stood in front of a table of over 30 board members while delivering the IIE standard!  Humour often helps me get through!
 
What is your most memorable story?

A memorable story was when we ran a customer care campaign to take 3 families to Lapland one Christmas. Terrie Brett and I took these families from 3 different housing associations, having no children of my own back then, it was like taking Ebenezer Scrooge himself!!! While I took care of the practical matters, Terrie entertained the families (and the entire plane) with renditions of Christmas carols over the intercom system!

The joy on their faces was a beautiful moment and I remember them all so clearly. Who would have thought that a company in our industry could deliver such a nice gesture to 3 lucky families!! Priceless!
 
What are you looking forward to in the future?

More of the same quite frankly! Let’s build this empire together, but let’s be happy in doing so

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OUR TOP 5 TIPS FOR WORKING FROM HOME

Here are our top tips to help remain healthy, happy, and productive whilst you are working from home. Like many businesses across the UK (and indeed globally), Novus closed their offices on Monday 23rd March in an effort to help halt the spread of coronavirus. As such, many office-based colleagues up and down the country are working from home (WFH). For some who work this way on a regular basis, this situation is almost "business as usual" but for many, this is somewhat unchartered waters that will take a period of adjustment. Good news! We are here to help with our 5 top tips: 1. Maintain regular hours of work Creating a healthy work life balance whilst working remotely can sometimes be hard, as the days can be (at least to begin with) a little unstructured; starting earlier and finishing later due to getting caught up in work tasks. However, it is important to still that you structure your day like you would in an office, give yourself a start time, lunch time, and finishing time. And, make sure you stick to them! 2. Schedule breaks Again, structure and routine are important when working from home. It is very easy to get caught up in your work, extending your working times, not taking any breaks, and even working through your lunch. Regular breaks are an ideal way of keeping your mind fresh and maintaining productivity levels. Therefore, we suggest you schedule breaks in the same way that you would when working in the office. Get up and make yourself a cup of tea/coffee every so often and do ensure that you take a proper lunch break - eat, re-hydrate, and stay away from your emails! Maybe you could sit in the garden (weather permitting) for half an hour for a change of scenery? 3. Have a dedicated workspace No, you don't have to sit at a chair and a desk, it could just be your kitchen table! But just because you aren't in the office doesn’t mean you can't bring the office to your home, just set up camp somewhere you feel comfortable, won't get too distracted and (preferably) a place with a decent amount of sunlight. Dedicating a specific space adds familiarity, structure, and a sense of routine to a potentially unfamiliar situation. Why not tweet us a picture of your working from home space? @_NovusSolutions 4. Plan your work list Take 15 minutes at the end of each day to plan what you will be working on the following day. We've found that this will helps us to prioritise your job list, hit the ground running, and really focus on your work tasks.  5. Stay connected Whilst working from home can initially help you focus on work in the short term, it can become quite lonely in the long term, with one of the main complaints from remote workers being the feeling of social isolation. For the benefit of your own mental health and the quality of your work output, it is important to stay connected with your colleagues. Make use of technologies that enable video conferencing and instant messaging to stay in touch with your peers and always remember that you are part of a team contributing to a bigger picture. Have some working from home tips of your own? We hope you have found these tips useful and thank you for your support during this time. If you would like to contribute your own ideas to these tips, please share them via our social media channels. We can be found on Facebook, Twitter, and LinkedIn.

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