Novus Blog

Dani Robert Wrights tells us why she joined Novus when she was looking for progression…

I had previously worked for a larger corporate business, where I felt like a number. My line manager manged so many people you wouldn’t have been surprised if they didn’t recognise you when they saw you.

At the end of my time at my previous employment I did some training towards becoming a site supervisor however when I left I didn’t have the experience to go for this role straight away.

I came to Novus looking for progression in February 2017. I wanted a business to invest time and effort into me. I’m not a job hopper so wanted to make sure this move was the right one. As soon as I met the team I knew things would be different at Novus. Since joining Novus I’ve developed much faster than I expected to.

Joining Novus as a Contract Liaison Officer (CLO)

I joined Novus as a Contract Liaison Officer (CLO) where my role was to keep communications flowing between site teams, clients and office colleagues. A big part of the role was customer communication – lettering procedures, satisfaction surveys, pre-entry information, and engagement sessions to ensure that all of our customers were kept informed throughout the work.

Refurbishment and Decoration Work

The majority of my work was with residents of housing associations, councils and care homes where we were carrying out cyclical decoration or kitchen and bathroom refurbs.  My role meant I came into contact with lots of different people and no two days were ever the same – I could spend days in the office or equally I could have been visiting three different sites in a day.  I liked the variety the job gave me, and it definitely kept me busy!

Social Value Projects

Part of Contract Liaison Officer role was to head up social value projects.  I’ve organised a wide variety of events from refurbishing community spaces, to teaching people with learning difficulties painting skills whilst decorating an internal space for them to making donations.

In my new role as Site Supervisor I have had the exciting challenge of supervising the Big 5 Project in Birmingham but from a different perspective. Now I am responsible for co-ordinating the works, making sure we stick to programme and stay within the budget, as well as ensuring my colleagues health and safety remains at the forefront of everything we do.

The Novus Difference

What makes Novus different is the close working relationships.  The directors visit and they know you by name, which makes you feel like a valued part of the team. I also have a strong support network of colleagues around me.  There’s always someone you can direct questions to.

It’s no surprise to me that when people come, they stay.

If you are looking for a company where you can progress, like Dani was, why not look through our current vacancies.